Transform Your Body, Transform Your Life

Last updated: January 2026

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, sign up for our newsletter, or contact us for support. This may include:

• Personal identification information (name, email address, phone number)
• Fitness and health information relevant to your training
• Payment and billing information
• Communication preferences

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our fitness services
• Process transactions and send related information
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and provide customer service
• Develop new programs and services

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with:

• Service providers who assist us in operating our business
• Professional partners involved in your fitness program
• Legal authorities when required by law

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us. Contact us at [email protected] to exercise these rights.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or call +1 (213) 566-9902.

Last updated: January 2026

Acceptance of Terms

By accessing and using Fitness Excellence Pro services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Membership and Services

Our fitness services are provided subject to the following terms:

• Memberships are non-transferable and non-refundable unless otherwise specified
• All members must complete a health questionnaire and waiver before participation
• Members must follow all facility rules and safety guidelines
• We reserve the right to modify or discontinue services with notice

Health and Safety

By using our services, you acknowledge that:

• You are physically capable of participating in fitness activities
• You will consult with a physician before beginning any exercise program
• You understand the risks associated with physical exercise
• You will inform trainers of any health conditions or limitations

Payment Terms

Payment for services is due in advance. We accept various payment methods and offer flexible billing options. Late payments may result in service suspension.

Cancellation Policy

Cancellation policies vary by service type. Personal training sessions require 24-hour notice for cancellation. Group classes may be cancelled up to 2 hours before start time.

Liability Limitation

Our liability is limited to the fullest extent permitted by law. We are not responsible for injuries, accidents, or damages that may occur during the use of our services or facilities.

Modifications

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.

Contact Information

For questions regarding these terms, contact us at [email protected] or +1 (213) 566-9902.

Last updated: January 2026

General Disclaimer

The information provided by Fitness Excellence Pro is for general informational purposes only. All information on our website and in our programs is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information.

Health and Fitness Disclaimer

The fitness programs, nutritional guidance, and health information provided are not intended as medical advice. You should consult with a qualified healthcare professional before beginning any exercise program or making significant dietary changes, especially if you have any pre-existing health conditions.

Results Disclaimer

Individual results may vary. Success in fitness and health depends on many factors including but not limited to:

• Individual commitment and consistency
• Starting fitness level and health status
• Adherence to program guidelines
• Genetic factors and metabolism
• Lifestyle factors outside of our programs

Professional Advice Disclaimer

While our trainers are certified professionals, they are not medical doctors. Any advice or recommendations provided should not replace professional medical consultation. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

Assumption of Risk

Participation in fitness activities involves inherent risks including but not limited to muscle strains, joint injuries, cardiovascular stress, and other potential injuries. By participating in our programs, you acknowledge these risks and assume full responsibility.

Equipment and Facility Disclaimer

While we maintain our equipment and facilities to high standards, we cannot guarantee that all equipment will be free from defects or that facilities will be completely risk-free. Users are responsible for inspecting equipment before use and reporting any issues immediately.

External Links Disclaimer

Our website may contain links to external sites. We have no control over the content and nature of these sites and are not responsible for their content or privacy practices.

Contact Us

If you have questions about this disclaimer, please contact us at [email protected] or +1 (213) 566-9902.